Zipline Attendant, Golden Skybridge

at Banff Jasper Collection by Pursuit
Location Not Specified, Canada
Date Posted August 4, 2022
Category Call Centre / CustomerService
Job Type Full Time



This position does require relocation to Golden, BC!

Starting wage is $17 per hour
$1.50 per hour retention bonus, paid at end of season
What will be your daily pursuit?:

Provide a safe, informative and exceptional experience for all Golden Skybridge guests

What perks can you expect?:
Retention bonus paid at end of contract
$500 referral bonus for every peer referred
Work in a dynamic, culturally diverse team from around the globe
Work experience in an iconic, unforgettable, and inspiring location
Free access to Pursuit attractions for staff and family, send a friend at half the price!
Discounted hotel stays under Pursuit s lodging offerings, and discounted food & beverage and retail experiences
A safe work environment with structured COVID procedures and vaccination policies
The chance to work in an inclusive culture and make life-long friends
Access to subsidized mental health and wellness resources
Opportunities for career growth or future work at other Pursuit locations
Access to one of the world s most beautiful and iconic National Parks
What will you do in this job?:
Ensuring the safety and exceptional experience for all guests
Daily opening and closing procedures of zipline, bridges, nature walks and swing course
Supervising the progress and experience of each assigned tour group
Fitting harness and helmets correctly and supervising the use of all safety equipment
Conducting pre-tour safety orientation
Using guest engagement skills to ensure a memorable experience for each guest
Building excitement about the forthcoming experience
Assuring the safety and wellbeing of guests throughout each experience
Conducting complete inspections of all course components and gear
Assisting with course maintenance efforts
Inspecting all lines and platform for safety, cleanliness, and supplies
Inspecting harnesses, pulleys, carabineers, and helmets for integrity and cleanliness
Assisting with weigh-in, waivers, and harness distribution
Demonstrating how to carry gear and wear safety harness
Continuing to build relationship with guests throughout the experience by using communication skills to listen, engage, and converse
Attaching guests to the cable and perform essential safety check every time before anyone zips
Assisting with the landing of each participant, insuring their safety on every approach
Responsible for all gear safety and maintenance, including but not limited to washing, cleaning, sanitizing, and preparing the equipment
What skills and experience do you need for this job?:
Able to work at heights comfortably and in all weather conditions
Communicate effectively with both adults and children in both group and individual settings
Handle stressful situations calmly and effectively along with being able to multitask
Have great attention to detail to ensure safety and overall positive guest experience
Prior experience with outdoor recreation, athletics, educational roles, high ropes instructor experience, or ziplining is a plus.
Ability to read, analyze, and interpret general business instructions, technical procedures, or government regulations
Able to hike, climb, and rappel to and from high altitudes
Strong upper body to pull self and the potential addition of 270 pounds more along each cable s incline
Able to walk and stand for long periods of time
Able to decrease the speed of, and stop, guests of various weights and speeds as they approach each incoming landing point
Ability to meet physical demands including constant use of hands, repetitive actions and speaking, standing for extended periods of time, frequent bending/twisting and working outdoors
To honour our commitment to be "Always Honest" all employees must consent to a criminal record check
Second language skills highly advantageous
What will your work environment be like?:

This fun summer jobs runs immediately until September 1 or October 14, 2022.

Beautiful. You ll work in an iconic, unforgettable and inspiring location. You ll see amazing scenery and wildlife. You ll participate in team events - and fun!
Independent. You ll spend your days in and around our historic hotel
Remote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog. Connect with friends around a bonfire instead of through WiFi
Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required

This job description describes this role at a high level, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together - these job duties may change based on the needs of the team and company as a whole.

To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based in British Columbia, Canada. Relocation to the area and the legal ability to work in Canada is required.

EEO Information: Pursuit is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.

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