Warehouse Worker III

at Core Lab
Location Punxsutawney, Pennsylvania
Date Posted September 21, 2022
Category Call Centre / CustomerService
Job Type Permanent


Warehouse Worker III

Receives, stores, and distributes materials, tools, equipment, and products within the location and to customers. Provides customer service support for the entire product line of Owen Oil Tools.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Key Job Duties

  • Must be familiar with all local oil and gas fields in area, understanding how Owen's product lines fit the needs in these areas.
  • Delivers products to clients as requested in a timely, professional manner.
  • Must be familiar and ensure compliance with all corporate and government regulations, including but not limited to DOT and ATF regulations.
  • Keep the warehouse in a neat, orderly condition at all times.
  • Keep supervisor informed of inventory levels and product requirements.
  • Maintain company vehicles in good working order.
  • Work totally accident free.
  • Adhere to local on-call schedule as required by supervisor.
  • Become familiar with and be able to perform maintenance on setting tools and other area specialized equipment.

Additional knowledge, skills, competencies and/or certifications required will include the following. Training will be provided for some certification programs.

Safety and Compliance

  • Compliance Audits, i.e. understand and support Safety Audits
  • DOT/vehicle/forklift inspections and record keeping
  • Explosives Handling/Transportation Certification
  • Explosives Safety Certification
  • Forklift Operation/Safety Certification
  • Current Workplace Hazardous Materials Information System (WHMIS) and First Aid
  • Annual completion of Defensive Driving course
  • Owen Safety Program - Must complete the program, understand, adhere to, and be able to explain the goals of the program

Inventory Management

  • Thorough knowledge of Owen's product lines and parts
  • Responsible for timely and accurate cycle counting
  • Responsible for researching, understanding and resolving variances in cycle counts
  • Responsible for accurate inventory control, including completion of required governmental agency paperwork, packing slips, sales orders, etc.
  • Timely and effective order management (i.e. entry of orders into Oracle or on order worksheets)
  • Responsible for shipping of orders, including transfers and required documentation. Maintains transaction history, troubleshooting where necessary, and viewing/confirming pricing for customers. Responsible for scheduling shipments using outside sources, where appropriate, and ensuring that paperwork meets standards required for all parties.

Customer Service

  • Provide station coverage in the absence of the Manager
  • Assess and gather information for the resolution of problem jobs
  • Prepare quotes in response to customer requests for products/services
  • Take the lead on customer calls when required
  • "Missed Sales" reporting
  • Complete The Owen Experience customer service training

Training Requirements

  • TCP (Tubing Conveyed Perforation) training
  • Completion of the Science of Perforating training
  • Fundamentals of Selling
  • Leadership Training
  • Budgeting Fundamentals
  • Microsoft Excel
  • Time Management
  • Performance Management System


  • A high school graduate or GED required; minimum 3 years of years general knowledge of warehouse procedures preferred.


  • A CDL driver's license with a hazmat endorsement is required for this position, Comapny will assit in attaining if needed.

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