at Loblaw Companies Limited
Location Brampton, Canada
Date Posted August 4, 2022
Category Call Centre / CustomerService
Job Type Full Time


Referred applicants should not apply directly to this role.

All referred applicants must first be submitted through Workday by a current Loblaw Colleague.


1 Presidents Choice Circle, Brampton, Ontario, L6Y 5S5

At Loblaw, we help millions of Canadians get through their best days, worst days, celebration days, and every day. Through our innovation and quality products, we re here for our friends, neighbours, family members and colleagues.

We succeed through collaboration and commitment and set a high bar for ourselves and those around us.

We re looking for adaptable people who are thrilled to join us in our goal of helping Canadians Live Life Well . Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. We promote leaders at every level and support our people to follow their passion.

Why is this role important?

The Buying Customer Support Specialist role is an exciting opportunity to support the day to day functions of our Supply Chain business. You will also have the opportunity to develop connections with other area of the business.•

What you'll do:

Follow through on tracking promotional activity, communicating out of stock / problem items, create and analyze shipments report gaps as required.
Ensure execution on all Seasonal programs weekly including program inventory tracking ensuring complete distribution of all product and ad hoc requirements.
Investigate, follow-up and resolve all issues relating to promotions including processing of firm shorts
Act as a liaison between the Planning Group/Business Unit and the Supply Chain Group to maintain clear communication and positive relationships.
Ensure the completeness of firm distributions in the buying system
Support team members on the day to day operations of the department

What you'll need:

Superior working knowledge of MS Excel and MS Access applications
1-3 years experience in the Retail/Wholesale grocery/general merchandise business is essential
Strong analytical and problem solving skills
Ability to work independently while supporting a team environment
Strong interpersonal and communication skills (verbal and written)
Ability to deal with both internal and external customers in a diplomatic and tactful manner.
Detail oriented and be able to handle multiple priorities in a faced-paced environment.
Knowledge of SAP and JDA would be an asset
Post secondary education in Business, Economics, Marketing or Industrial Engineering
Bilingual would be advantageous
Ability to work Tuesday- Saturday shift

Loblaw is committed to sustainability by sourcing products with integrity and making a positive difference in the community. Our CORE Values - Care, Ownership, Respect and Excellence - guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits - these are some of the many reasons why we are one of Canada s Top Employers, Canada s Best Diversity Employers, Canada s Greenest Employers & Canada s Top Employers for Young People.

Employment Type:

Full time

Type of Role:


We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

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