Patient Service Representative Mount Pleasant OBGYN

at Tenet Healthcare
Location Mount Pleasant
Date Posted May 5, 2021
Category Call Centre / CustomerService
Job Type Not Specified

Description

Description

$500.00 Sign On Bonus!

General Summary: A non-exempt medical office position responsible for front office processes in the physician practice

Essential Job Responsibilities

  • Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources.
  • Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement.
  • Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner.
  • Greeting patients entering the physician practice.
  • Answering office phones, making appointments, confirming appointments and rescheduling when necessary.
  • Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance.
  • Assists in checking out patients and assists them with referral processing and scheduling process
  • Collects co-pays and posts charges.
  • Charge entry and patient balance processing.
  • Distributes information to patients regarding office policies, procedures, information about the practice, etc.
  • Explain and enroll patients in the patient portal.
  • Additional responsibilities as needed.

Qualifications

Education: High school diploma/GED required with completion medical office assistant program preferred.

Certification: Prefer healthcare management/administration certification.

Experience: Must have a minimum of 2 years of experience working in a medical office setting

Other Requirements: None

Job: Clerical/Administrative

Primary Location: Mount Pleasant, South Carolina

Facility: EAST COOPER PHYS PRACT

Job Type: Full-time

Shift Type: Days

Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

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