Housekeeping Manager (Miami Beach)

at The Setai, Miami Beach
Location Miami Beach
Date Posted November 26, 2021
Category Trades & Services
Job Type Not Specified


The Setai.

Arrive at a place that embraces you in its serenity. That whispers with an unmistakable imprint of grace and timelessness. That is a melding of inspiration and location.

The Setai offers a refreshing balance between the sizzling South Beach scene and a serene tropical hideaway. The luxurious oceanfront environment combines the Asian traditions of simplicity and elegance with the Art Deco history of South Beach to create an intimate, private world coveted by discerning travelers.

A melding of inspiration and setting, The Setai embraces in its serenity while connecting guests with what has always been the area's greatest attraction: the beach, the sun, the culture, and the nightlife.


    - Exemplifies commitment to The Setai's mission of Total Guest Satisfaction
    - Ensures the highest level of cleanliness throughout the hotel with particular emphasis on guest rooms and public areas

    - Maintains positive guest relations at all times; anticipates guests' needs, responds promptly, and acknowledges guests at all times

    - Establishes departmental policies and procedures to achieve objectives, ensuring they are consistent with other hotel policies and procedures

    - Manages all assigned financial resources and works with all management staff to meet GOP goals and drive revenue

    - Establishes and maintains standard training and operating procedures for the department

    - Controls the inventory and usage of all cleaning supplies and evaluates pricing and service regularly

    - Inspects all public areas on a daily basis

    - Prepares annual recommendations for the housekeeping budget and capital improvements each year

    - Ensures that housekeeping team maintains positive guest relations at all times; anticipates guests' needs, responds promptly, and acknowledges guests at all times

    - Prepares weekly labor schedules to ensure adequate staffing while making efficient use of labor resources

    - Reviews the performance of employees regularly and in accordance with hotel policy

    - Handles disciplinary actions quickly and professionally as to hotel policies

    - Periodically conducts physical inventories of all uniforms, linens and supplies; prepares requisitions for approval to ensure par stock levels are maintained for all items

    - Ensures all employees are well groomed and in the correct uniform

    - Recruits and trains employees in accordance with hotel guidelines

    - Cultivates and provides support to a diverse workforce

Must have a bachelor's degree in Hospitality Management or a related field; AND a minimum of five (5) years experience as a housekeeping manager or supervisor in a luxury hotel; OR equivalent combination of education and experience.

Department: Rooms
This is a management position
This is a full time position

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