Customer Service Representative

at RemX Specialty Staffing
Location Alpharetta, Georgia
Date Posted September 21, 2022
Category Call Centre / CustomerService
Job Type Permanent

Description

RemX is currently assisting our client in filling openings for an On-site Customer Service Representative role in Alpharetta GA.

The is a contract-to-hire opportunity

Job Duties

  • Assist customers with inquiries, account status, and problem resolution by utilizing existing resources and applications available.
  • Process payments and payoffs • Perform outbound calls to customers with outstanding payments • Adheres to appropriate Compliance policies and procedures
  • Effectively contribute to increasing Customer Satisfaction scores (meet qualitative objectives)

Work Schedule

  • Dependent on Department (Open Availability required)
  • Overtime offered as needed
  • Must be flexible, schedule may change with business needs

Qualifications/Requirements:

  • Contact Center Experience
  • Must live within 20 miles of Alpharetta GA
  • Customer Service Background
  • Automotive experience is a plus

Compensation: $18/hour

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