Customer Service Representative

at Kelly Services
Location Milwaukee
Date Posted January 12, 2022
Category Call Centre / CustomerService
Job Type Not Specified

Description

Kelly Services is looking for a Customer Service Representative in Milwaukee, WI

Details:

+ Temp to hire role: you will work with Kelly for a short time until being hired permanently.

+ Pay: $20 - $24 per hour

+ Hours: 8:30 am to 5:00 pm Monday through Friday

**Position:**

Order Processing

+ Ensure accuracy of order input

+ Prompt reply to customer inquiries

+ Coordinate with Assistant Controller on Accounts Receivable

+ Ensure coverage of sales phone line during normal business hours

+ Offer suggestions for improvement of overall flow of order processing efficiency

Invoicing Orders - Directed by lead Customer Service Representative

+ Timely processing and billing of orders

+ Manage credit invoicing as necessary

Inventory

+ Coordinate with Commercial Operations Manager on inventory needed

+ Coordinate with Production to ensure delivery of a viable product with acceptable shelf life to the customer

Distribution and Delivery

+ Coordinate shipments with Logistics team

+ Provide customer with estimated delivery date and freight cost

+ Attend weekly production meetings

**Required Skills/Competencies:**

+ _Requires COVID-19 vaccination (or approved accommodation) upon hire._

+ Computer software program knowledge; Excel, Office Word and PowerPoint

+ Experience in a manufacturing environment or in science would be helpful

+ Problem analysis/problem solving

+ Attention to detail and accuracy

+ Exceptional communication skills - both oral and written

+ Pleasant disposition and willingness to learn

Education

+ Bachelor's or Technical College degree preferred

Immediate opening- apply now!

**Why Kelly** **** **?**

You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.

**About Kelly** ****

At Kelly, we're always thinking about what's next and advising job seekers on new ways of working to reach their full potential. In fact, we're a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.

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