Customer Service Rep

at GDH
Location Austin, Texas
Date Posted 2022-09-21
Category Call Centre / CustomerService

Description

Customer Service Rep

GDH Consulting has an enterprise client in Austin, TX needing help with an onsite customer service position M-F. You will be taking in bound calls from clients regarding rebates and special promotions. This is a 2-3 month contract.

As a customer service rep you will provide information and assistance to contractors, builders, customers, employees, and others including but not limited to:


Utilize computers to enter data and prepare reports including but not limited to:
Payment Processing
Vendor information
Project Status
Regular and reliable attendance is required in performance of job.
Employee may be required to perform additional duties as assigned.

Preferred Associate's Degree or the equivalent job related experience
Demonstrated ability in use and function of office equipment applicable to position including computers, photocopiers, and applicable software.
Working knowledge of company's policies, procedures, and use of terminology applicable to position.
Working knowledge and training related to:
Operating functions and related procedures
Safety and health
Budgets
Word processing, spreadsheet, and presentation software such as Microsoft Word, Excel and PowerPoint
Maintain physical and/or electronic filing systems
Handling confidential and/or sensitive information
Generally accepted standards for grammar and punctuation
Working knowledge of various types of manuals, forms, publications and reports.
Experience interacting and communicating effectively with internal and external customers.
Experience composing and preparing correspondence and reports.
Demonstrated ability to read and write fluently in English.

Able to operate office tools and equipment required.
Communicate and/or exchange information and instructions.
Visual abilities sufficient to perform job duties.

Interested candidates please send resume in Word format to Please reference job code 88945 when responding to this ad.

GDH Consulting, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran's status or any other category protected by law. In addition to federal law requirements, GDH Consulting, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities and/or employees. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training.