Bilingual Customer Service Representative (CSR) Onsite – San Antonio, TX

at Adecco USA
Location San Antonio, Texas
Date Posted September 21, 2022
Category Call Centre / CustomerService
Job Type Permanent

Description

Adecco is hiring a Bilingual (English and Spanish) Customer Service Representive for a Call Center! These positions are located onsite in San Antonio, TX.
Must be available for any 8-hour shift from 8 am to 5 pm. We are unable to accommodate schedule change requests during the first 90 days. This role provides unbiased assistance to Medicaid providers and clients with questions regarding eligibility, medical claims status, and other program questions. Assists with problem resolution, as needed. Responds to phone inquiries in a prompt, courteous and concise manner. Documents all encounters in clear and concise online logs. Transfers callers to other Call Center units as needed. Meets individual performance standards. Performs other duties as may be assigned by management. Attains and maintains strict required attendance and performance metrics.
Perks:

  • Weekly pay starts at $20 per hour
  • Competitive benefits
  • Referral bonuses and incentives
  • Join a company that values fun and collaboration
  • Requirements:

  • Minimum 1 Year Call Center Experience
  • Minimum 1 Year Customer Service Experience months relative experience.
  • Excellent Customer Service Skills
  • High school diploma or GED
  • This particular client requires proof of Full Covid Vaccination at time of hire.
    Adecco is hiring immediately for these roles! We offer remote onboarding as well as free upskilling opportunities. Apply now to get started!

    Equal Opportunity Employer/Veterans/Disabled

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    The Company will consider qualified applicants with arrest and conviction records

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