Automotive Service Advisor / Service Writer

at Shottenkirk Chrysler Dodge Jeep Ram
Location Smyrna, Georgia
Date Posted 2022-09-21
Category Call Centre / CustomerService

Description

Automotive Service Advisor / Service Writer

Shottenkirk Chrysler Dodge Jeep Ram in Canton, GA is looking for experienced Service Advisors to join their industry leading service team.


Job Responsibilities:

  • Consultant and interpret customer needs for the mechanics
    Serve as the primary point of contact for all automotive service and repair matters
  • Understand customers' problems and arrange for appropriate service
  • Prioritize required services, and offer options
  • Set and manage the expectations of the service delivery for both the customers and mechanics
  • Continuously keep the customer updated on repair needs and completion times


Job Requirements:

Job Requirements:

  • Previous Service Advisor experience preferred (minimum of one year)
  • Exemplary customer service skills are a must
  • ADP or Reynolds and Reynolds experience highly preferred
  • Valid driver's license


Dealership Commitment to you:

  • Performance Based pay plans
  • Full benefits package
  • 401k
  • Paid vacation
  • Paid training
  • Employee Vehicle Purchase Plan
  • $1.2 million Parts Inventory
  • Supportive Parts Department staff


Start your career as a Service Advisor with Shottenkirk Chrysler today.

Apply Now!