Automotive Service Advisor

at Napleton's River Oaks Chrysler Jeep Dodge
Location Lansing, Illinois
Date Posted 2022-09-21
Category Call Centre / CustomerService


Automotive Service Advisor

Napleton's River Oaks Chrysler Jeep Dodge is looking for experienced Service Advisors to join their industry-leading service team!

Job Responsibilities:

  • Consult and interpret customer needs for the mechanics
  • Serve as the primary point of contact for all automotive service and repair matters
  • Understand customers' problems and arrange for appropriate service
  • Prioritize required services, and offer options
  • Set and manage the expectations of the service delivery for both the customers and mechanics
  • Continuously keep the customer updated on repair needs and completion times

Job Requirements:

Job Requirements:

  • Previous Service Advisor or Auto sales experience required
  • Exemplary customer service skills are a must
  • ADP or Reynolds and Reynolds experience highly preferred
  • Valid driver's license

Dealership Benefits:

  • Competitive wages
  • Training
  • Health, Dental, Vision, Life, Short and Long Term Disability Insurance
  • 401k
  • Paid time off
  • Professional working environment

Start your career with Napleton's River Oaks Chrysler Jeep Dodge today!