Analyst, Process Engineering

at Canada Post - Postes Canada
Location Montréal, Canada
Date Posted August 4, 2022
Category Engineering
Job Type Full Time


Job Requisition Id: 151457
Business Function: Engineering
Primary City: Montréal
Other Location(s):
Province: Quebec
Employment Type: Full-Time
Employment Status: Term (2 years contract with possibility of extension and/or permanency)
Language Requirement: Bilingual Imperative (BBBB)
Employee Class and Level: UPCET01
Number of Vacancies: 2
Job Closing Date (MM/DD/YYYY): 08/08/2022

Job Description

The Analyst, Process Engineering, applies Industrial Engineering methods and techniques in the area of mail sortation, transportation and delivery, taking into consideration equipment, facilities and human resources, to improve the measures associated with cost, quality, service, safety and people at Canada Post.

Job Responsibilities

Below are the job requirements and responsibilities for the Analyst, Process Engineering.

Provides technical, business and problem analysis to support Engineering optimization projects and participates in the creation and implementation of process improvement solutions.

Analyzes proposals to determine viability, operational impact and return on investment. Performs method improvement studies by analyzing existing layouts for workflow and suitability of all methods. Recommends improvements to work methods, process layouts, standardized work procedures and visual information systems.

Participates in various project teams within the Region. Coordinates activities within own projects or portions of other projects within the department. Participates in the productivity standards development effort and recommends changes to standards.

Applies the principles of Lean, Six Sigma and Change Management to all work and Project Management methods and tools to give structure to assignments, to promote time urgency and productivity. Applies basic lean thinking concepts in the mail operations environment to identify and remove waste, to reduce lead time and cost.

Evaluates and updates existing Standard Operating Procedures (SOP) to keep practices current. Analyzes procedures to identify areas for improvement and make recommendations for changes.
Job Responsibilities (continued)
Undertakes Level 1 and Level 2 audits to drive the development of an improvement plan for the engineering or Operations owner of work centres and processes.

Develops and maintains reporting systems that capture appropriate system measures of quality, cost, timeliness and delivery.

Analyzes performance data in order to provide a clear understanding of problems, issues or opportunities that require immediate correction action and improvement.

Guides or coordinates the work of others within the work unit or functional team.

Develops processing strategies for the future using knowledge of upcoming technological processing and product innovations. Participates in technical reviews, evaluations, feasibility analysis, process flow analysis of processes to develop, and recommends and implements viable solutions


A University or college degree/diploma in a related field.


1-3 years of related work experience is required.

Other Candidate Requirements

Working knowledge of Microsoft Office applications including Excel, Word and PowerPoint, or similar software, and database development using MS Access, or similar software.
Understands Lean principles, data analysis methods, process mapping and engineering economics.
Skilled at identifying customer needs and designing business processes and solutions to meet customer requirements.
Adept at customer engagement.
Other Information

Essential Requirements


Quality methods and basic statistics including variation thorough knowledge of Lean, Six Sigma and process management
Process and value stream mapping
Measurement system design (outcome and process metrics)
Systems/process design
Data analysis methods and model building
Database development
Business engineering economics and evaluation of returns on investment
Testing and sampling methodologies
Basic ergonomics of work and work design
Working knowledge of query languages such as MS Access and SQL Server (asset)

Skills and Abilities:

Proven ability to apply Lean thinking to both operational and management value streams
Above average skills with Microsoft suite of tools such as Excel, Word, and PowerPoint
Skilled at process design for capability
Skilled at analyzing data
Skilled with work methods measurement
Skilled at preparing cost/ benefit analysis
Skilled at developing databases, queries, macros and analysis tools
Proven ability to test developed designs
Skilled at identifying technology solutions to meet customer needs
Proven ability to write technical and business documents
Skilled at identifying customer needs and designing business processes and solutions to meet customer requirements (asset)

Personal Suitability:

Proficient in professional presentations and verbal communication
Effective communicator with technical and non-technical personnel
Demonstrates innovative thinking and initiative in the analysis and development of projects (asset)
Familiar with working in a union environment (asset)


Canada Post is in a transformational phase to meet new customer needs, including e-commerce, sorting and home delivery. Process and logistics engineering is responsible for innovating in order

to develop new processes, automate manual processes, optimize existing processes, accelerate processing and delivery, and increase the reliability of its services.

Specific advantages :

Flexible work schedules
Job stability and opportunities for advancement
Full range of group benefits including medical, dental, vision and more (after 6 months for term positions for some of these)
Retirement Savings Program (after 6 months for term positions)
The chance to work in a team of more than 20 industrial/operations and logistics engineers
Work in a department exclusively dedicated to process engineering
See the direct impact of its changes
Work in a dynamic and evoluting team

Safety Sensitive Positions
This position may be considered a Safety Sensitive position.

Employment Equity

Canada Post will represent Canada s diversity and provide a safe and welcoming workplace that embraces and celebrates our differences.

We are committed to employment equity and encourage applications from women, Indigenous Peoples, persons with disabilities and visible minorities.

Conflict of Interest
The Conflict of Interest Policy prohibits employees from hiring, supervising or reporting to, directly or indirectly via the reporting hierarchy, their immediate family or close personal relations. Should you feel that you may be in an actual or potential Conflict of Interest in regard to this job opportunity, you must communicate with the designated Human Resources representative.


Canada Post is committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you are contacted by Canada Post regarding a job opportunity, please advise if you have any restrictions that need to be accommodated. All information received in relation to accommodation will be kept confidential.

Important Message
Your application must clearly demonstrate how you meet the requirements as Canada Post cannot make assumptions about your education and experience. We thank all those who apply. Only those selected for further consideration will be contacted.

Leadership Behaviours
Decision Making - A champion of the organization who takes calculated risks and makes prudent, common sense decisions about current issues, future opportunities and resource requirements in a timely, well thought out manner, that aligns with the corporation's best interests.
Accountability - An individual who strives for performance excellence and who holds him/herself and direct reports accountable for decisions and actions and for learning from mistakes when intended results are not achieved.
Business Orientation - A proactive individual who understands the competitive nature of the business, and is committed to sustaining the business through excellent customer service and new business opportunities.
Execution - A focused and self-motivated individual who acts with a sense of urgency and delivers on time and within budget, by dealing effectively with challenges and ambiguous situations.
Leading People - A compelling communicator and leader who engages, motivates and inspires others to achieve results and who encourages personal growth and finding better ways of doing things.

Our Values

We value diversity as an essential part of who we are as a company, how we operate and how we see our future. We believe that attracting, developing, and retaining people who reflect the diversity of Canada is essential to our success because this matters to all communities and customers we serve.

Canada Post s corporate values reflect the principles, beliefs and aspirations that guide our behaviour and shape our culture.

Safety - We are committed to a safe and healthy environment for all our stakeholders.
Customer - We serve Canadians with pride and passion.
Respect - We treat each other with fairness and respect.
Integrity - We act responsibly and with integrity.
Transformation - We will innovate and transform to win in the marketplace.

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