Adaptable Customer Service Representative - Start NEXT Week

at Pristine Management Group, Inc.
Location Livingston, New Jersey
Date Posted 2022-09-21
Category Call Centre / CustomerService

Description

If you're a good listener and problem-solver and love helping people, this is the job for you! On the Customer Service team at Pristine Management Group, you can combine these natural strengths with your tech-savvy skills to deliver innovative, individualized solutions that meet customers' ever-changing needs. We take pride in helping people feel empowered to use their personal technology to the fullest potential every day, all while ensuring world-class customer experience. It's our customer-first culture that sets us apart.


Responsibilities:

As a confident, professional individual, you will:

  • Deliver the ultimate customer experience

  • Create a welcoming and exciting environment

  • Introduce customers to the product, and promote service exploration

  • Ensure customer's needs are met in a timely manner

  • Quickly and completely resolve customer issues

  • Deliver the ultimate one-on-one coaching experience to customers as you demonstrate product and accessory functionality

  • Demonstrate and educate them on a variety of technology solutions

  • Sell solutions and process customer applications

  • Contribute to the overall health and performance of our office by supporting daily business operations



Job Requirements:

Qualifications:

Are you a good fit for the Customer Service Representative Position? A 2-year degree or at least 1 year of relevant work experience is preferred for this position.


Additionally, the following skills and attributes will be integral to your success:

  • Excellent communication skills

  • Comfortable presenting to small and large groups

  • Passionate about teaching others

  • Passionate about technology

  • Resourceful

  • Motivated to learn

  • Comfortable in a fast-paced, dynamic environment

  • Exceptional relationship-building skills

  • Professionalism


This is an in-office position located in Fairfield, New Jersey.